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If the video calling button is missing, then the possible cause for this is your browser.
Check to see whether the browser that you are using is supported by Facebook plugin.
Check to see whether your microphone is mute and un-mute it.
Check to see whether your computer’s sound software is working properly.
This problem can also occur if your internet connection is slow or your internet bundles are getting consumed.
Solution: this is also a common problem that needs troubleshooting.
Also, use the latest version of Mozilla, Internet Explorer, Google Chrome or Safari.If you have been using Facebook for some time now, I’m sure you are aware of Facebook video chatting feature. But maybe if for some reasons you haven’t heard about it, it is actually a feature that will connect you to face to face with your online Facebook friends through a video conferencing technology supported by plug-ins and audio system.You must have a webcam installed at your laptop or use an external webcam ideal for laptops or desktops.Make sure you are using at least an Intel Core 2GHz or faster processor with 1GB RAM or more. If you are using a dial-up network, switch the broadband about 500kbps downstream and upstream The above are some common guidelines on how to troubleshoot common Facebook video chat problems.I have tried to identify the common problems and their possible step by step guidelines on how to solve them.